Returns & Refunds

Not satisfied? Return any Valuxxo product within 30 days for a full refund. Our hassle-free return process makes it simple.

30-Day Return Policy

Valuxxo accepts returns within 30 days of purchase for unopened products in original condition. We want you to be 100% satisfied with every purchase.

How to Return

  1. Email [email protected] with your order number and reason for return
  2. Receive your prepaid return label via email
  3. Pack the product securely in its original packaging
  4. Drop off at any designated courier collection point

Refund Timeline

Once we receive and inspect the return (1–2 business days), a full refund is processed to your original payment method within 5–7 business days. Allow an additional 3–5 days for your bank to credit the amount.

Conditions

  • Products must be unopened and unused
  • Original packaging must be intact
  • Return must be initiated within 30 days of delivery